Hello, I am trying to find a way to contact adsense. I recently moved to germany and I was informed that I cant change my account settings from australia to germany. However your website states that germanty and euro are acceptable countries.
Dear Heather, It's currently not possible to change your billing country if your previous payment currency isn't available in your new country. You're reports have probably been in Australian Dollar. This currency is not a local currency in Germany though. Unfortunately this means that you'll have to close your existing account and open a new account using your desired address and reporting currency. You can find more information on the cancellation process in this help center article: http://support.google.com/adsense/bin/answer.py?hl=en&answer=2372633 I hope this answers helps, Sophie from the Google AdSense Team
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Hello, I am trying to find a way to contact adsense. I recently moved to germany and I was informed that I cant change my account settings from australia to germany. However your website states that germanty and euro are acceptable countries.
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Dear Heather,
It's currently not possible to change your billing country if your previous payment currency isn't available in your new country. You're reports have probably been in Australian Dollar. This currency is not a local currency in Germany though. Unfortunately this means that you'll have to close your existing account and open a new account using your desired address and reporting currency.
You can find more information on the cancellation process in this help center article: http://support.google.com/adsense/bin/answer.py?hl=en&answer=2372633
I hope this answers helps,
Sophie from the Google AdSense Team
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